Billing Terms and Conditions

Billing Terms & Conditions

Updated on June 27, 2026

This Billing Terms & Conditions document outlines the payment and billing practices for Fenoss

1. Accepted Payment Methods

Shopping with Fenoss is easy and secure. We provide multiple trusted payment options so you can choose the method that works best for you, including:

  • Credit & Debit Cards: Visa, MasterCard, American Express

  • Apple Pay & Google Pay 
  • Afterpay (where available)

  •  Paypal

  • Bank Transfers (for bulk orders only — please contact us for details)

All payments are processed in USD

2. Payment Processing

  • Full payment is required at the time your order is placed.
  • Orders will only be processed and shipped after payment has been successfully received and verified.
  • If your payment is declined, unsuccessful, or cannot be authorized, your order will not be processed or confirmed.

3. Pricing & Currency

  • All prices displayed on Fenoss.com are listed in U.S. Dollars (USD) 
  • Product prices may be updated or changed at any time without prior notice.
  • Applicable sales taxes, shipping charges, customs duties, or other fees (where applicable) will be calculated and displayed during checkout before your purchase is completed.

4. Secure Payment Processing

Your security is important to us. Fenoss uses industry-standard SSL encryption and trusted third-party payment processors to ensure your payment information is protected during every transaction.

For your privacy and security, Fenoss does not store, access, or retain your complete credit card or payment information.

5. Refunds & Chargebacks

All refunds are processed in accordance with our Refund & Return Policy.

If you believe there is an error with your payment, please contact us at info@fenoss.com before initiating a chargeback. Our team will work promptly to resolve any billing concerns.

Fenoss reserves the right to investigate and dispute any unauthorized, fraudulent, or invalid chargebacks.

6. Fraud Prevention

To protect our customers and business, Fenoss reserves the right to cancel, delay, or refuse any order that appears fraudulent, unauthorized, or otherwise suspicious.

For certain transactions, we may request additional information or identity verification before processing and shipping your order.

7. Changes to This Billing Policy

Fenoss may update these Billing Terms & Conditions from time to time to reflect changes in our business practices, payment methods, or legal requirements.

Any revisions will be posted on this page with an updated Last Updated date. By continuing to use our website after changes are posted, you agree to the revised Billing Terms & Conditions.

8. Contact Information

Store address- 1187 E Oak Wood Ln, Washington UT 84780, United States 

Store Email- info@fenoss.com

Store Phone- +1(435)266-8670

Customer Service Hours- Monday to Friday 9:00am-5:00pm (MST)

We do our best to reply to all emails in 1-2 business days